Privacy Policy
Last updated: May 28, 2025
This Privacy Policy explains how Sociabl and its affiliates ("Sociabl," "we," "us," or "our") collect, use, disclose, and protect information when you use the Sociabl mobile application and related services (collectively, the "Service"). Your privacy is important to us. By accessing or using the Service, you agree to this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
Account Information: When you sign in, we collect your name and email address as provided by Apple Sign-In or Google Sign-In. We do not collect passwords.
User Content: Text and audio generated during practice conversations, scenario selections, lesson progress, and feedback you submit.
Support Requests: Messages you send to our support team or through in-app feedback.
1.2 Automatically Collected Information
Usage Data: Records of your interactions with the Service, including feature usage, session duration, and error reports.
Device Information: Device model, operating system version, and unique device identifiers.
Analytics Data: Aggregate and anonymized data collected via cookies and similar technologies to improve functionality and user experience.
1.3 Conversation Data for Improvement
We collect and analyze transcripts and usage patterns of your practice conversations in anonymized, aggregated form to enhance our AI-driven scenareios and optimize Service performance.
2. Use of Information
We use your information to:
Provide and Maintain the Service: Authenticate your account via Apple or Google, process conversations, and deliver personalized lesson plans.
Improve User Experience: Analyze anonymized usage and conversation data to refine features, onboarding flows, and content.
Communicate: Send login verification notices, Service updates, and optional promotional messages (you may opt out at any time).
Ensure Security: Detect and prevent fraud, unauthorized access, and other risks.
Research and Development: Conduct internal research to develop new features and offerings.
3. Information Sharing and Disclosure
We do not sell your personal data. We may share information only as follows:
Service Providers: Third parties performing services on our behalf (e.g., analytics, customer support) under confidentiality obligations.
Legal Requirements: When required by law, regulation, or legal process, or to protect rights, safety, or property.
Business Transfers: In connection with mergers, acquisitions, or asset sales, with confidentiality terms at least as protective as this policy.
Aggregate Data: Non-identifiable, aggregated information for research or marketing purposes.
4. Data Retention
We retain data only as long as necessary for the purposes outlined and to comply with legal obligations:
Account Data: Retained until you delete your account; you can delete your account at any time through the app or by contacting us.
Conversation & Usage Data: Retained in identifiable form until you request deletion.
Analytics Records: Retained in aggregate form indefinitely.
5. Your Rights and Choices
Access & Correction: You can view and manage your account information in the app or by contacting us.
Deletion: Request deletion of your account and data; we will comply within 30 days, subject to legal requirements.
Marketing Opt-Out: Unsubscribe from promotional messages via links in emails.
CCPA Rights (California Users): Know, delete, and opt out of processing personal data (we do not sell personal data).
6. Security
We employ reasonable administrative, technical, and physical safeguards to protect your information. No system is completely secure, so we cannot guarantee absolute protection.
7. International Transfers
Sociabl is based in Canada. Your data may be processed in Canada or other countries where we or our service providers operate. We implement safeguards to comply with applicable data protection laws.
8. Changes to This Privacy Policy
We may update this Privacy Policy. Significant changes will be communicated via in-app notifications or email, and the Last updated date will reflect the change.
9. Contact Us
For privacy questions or requests, please contact:
Support Email: contact@sociabl.app
Thank you for using Sociabl. Your privacy matters to us.
Privacy Policy
Last updated: May 28, 2025
This Privacy Policy explains how Sociabl and its affiliates ("Sociabl," "we," "us," or "our") collect, use, disclose, and protect information when you use the Sociabl mobile application and related services (collectively, the "Service"). Your privacy is important to us. By accessing or using the Service, you agree to this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
Account Information: When you sign in, we collect your name and email address as provided by Apple Sign-In or Google Sign-In. We do not collect passwords.
User Content: Text and audio generated during practice conversations, scenario selections, lesson progress, and feedback you submit.
Support Requests: Messages you send to our support team or through in-app feedback.
1.2 Automatically Collected Information
Usage Data: Records of your interactions with the Service, including feature usage, session duration, and error reports.
Device Information: Device model, operating system version, and unique device identifiers.
Analytics Data: Aggregate and anonymized data collected via cookies and similar technologies to improve functionality and user experience.
1.3 Conversation Data for Improvement
We collect and analyze transcripts and usage patterns of your practice conversations in anonymized, aggregated form to enhance our AI-driven scenarios and optimize Service performance.
2. Use of Information
We use your information to:
Provide and Maintain the Service: Authenticate your account via Apple or Google, process conversations, and deliver personalized lesson plans.
Improve User Experience: Analyze anonymized usage and conversation data to refine features, onboarding flows, and content.
Communicate: Send login verification notices, Service updates, and optional promotional messages (you may opt out at any time).
Ensure Security: Detect and prevent fraud, unauthorized access, and other risks.
Research and Development: Conduct internal research to develop new features and offerings.
3. Information Sharing and Disclosure
We do not sell your personal data. We may share information only as follows:
Service Providers: Third parties performing services on our behalf (e.g., analytics, customer support) under confidentiality obligations.
Legal Requirements: When required by law, regulation, or legal process, or to protect rights, safety, or property.
Business Transfers: In connection with mergers, acquisitions, or asset sales, with confidentiality terms at least as protective as this policy.
Aggregate Data: Non-identifiable, aggregated information for research or marketing purposes.
4. Data Retention
We retain data only as long as necessary for the purposes outlined and to comply with legal obligations:
Account Data: Retained until you delete your account; you can delete your account at any time through the app or by contacting us.
Conversation & Usage Data: Retained in identifiable form until you request deletion.
Analytics Records: Retained in aggregate form indefinitely.
5. Your Rights and Choices
Access & Correction: You can view and manage your account information in the app or by contacting us.
Deletion: Request deletion of your account and data; we will comply within 30 days, subject to legal requirements.
Marketing Opt-Out: Unsubscribe from promotional messages via links in emails or in-app settings.
Cookie Controls: Manage cookie preferences in your device settings; disabling may affect Service performance.
CCPA Rights (California Users): Know, delete, and opt out of processing personal data (we do not sell personal data).
6. Security
We employ reasonable administrative, technical, and physical safeguards to protect your information. No system is completely secure, so we cannot guarantee absolute protection.
7. International Transfers
Sociabl is based in Canada. Your data may be processed in Canada or other countries where we or our service providers operate. We implement safeguards to comply with applicable data protection laws.
8. Changes to This Privacy Policy
We may update this Privacy Policy. Significant changes will be communicated via in-app notifications or email, and the Last updated date will reflect the change.
9. Contact Us
For privacy questions or requests, please contact:
Sociabl Email: contact@sociabl.app
Thank you for using Sociabl. Your privacy matters to us.
Privacy Policy
Last updated: May 28, 2025
This Privacy Policy explains how Sociabl and its affiliates ("Sociabl," "we," "us," or "our") collect, use, disclose, and protect information when you use the Sociabl mobile application and related services (collectively, the "Service"). Your privacy is important to us. By accessing or using the Service, you agree to this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
Account Information: When you sign in, we collect your name and email address as provided by Apple Sign-In or Google Sign-In. We do not collect passwords.
User Content: Text and audio generated during practice conversations, scenario selections, lesson progress, and feedback you submit.
Support Requests: Messages you send to our support team or through in-app feedback.
1.2 Automatically Collected Information
Usage Data: Records of your interactions with the Service, including feature usage, session duration, and error reports.
Device Information: Device model, operating system version, and unique device identifiers.
Analytics Data: Aggregate and anonymized data collected via cookies and similar technologies to improve functionality and user experience.
1.3 Conversation Data for Improvement
We collect and analyze transcripts and usage patterns of your practice conversations in anonymized, aggregated form to enhance our AI-driven scenarios and optimize Service performance.
2. Use of Information
We use your information to:
Provide and Maintain the Service: Authenticate your account via Apple or Google, process conversations, and deliver personalized lesson plans.
Improve User Experience: Analyze anonymized usage and conversation data to refine features, onboarding flows, and content.
Communicate: Send login verification notices, Service updates, and optional promotional messages (you may opt out at any time).
Ensure Security: Detect and prevent fraud, unauthorized access, and other risks.
Research and Development: Conduct internal research to develop new features and offerings.
3. Information Sharing and Disclosure
We do not sell your personal data. We may share information only as follows:
Service Providers: Third parties performing services on our behalf (e.g., analytics, customer support) under confidentiality obligations.
Legal Requirements: When required by law, regulation, or legal process, or to protect rights, safety, or property.
Business Transfers: In connection with mergers, acquisitions, or asset sales, with confidentiality terms at least as protective as this policy.
Aggregate Data: Non-identifiable, aggregated information for research or marketing purposes.
4. Data Retention
We retain data only as long as necessary for the purposes outlined and to comply with legal obligations:
Account Data: Retained until you delete your account; you can delete your account at any time through the app or by contacting us.
Conversation & Usage Data: Retained in identifiable form until you request deletion.
Analytics Records: Retained in aggregate form indefinitely.
5. Your Rights and Choices
Access & Correction: You can view and manage your account information in the app or by contacting us.
Deletion: Request deletion of your account and data; we will comply within 30 days, subject to legal requirements.
Marketing Opt-Out: Unsubscribe from promotional messages via links in emails or in-app settings.
Cookie Controls: Manage cookie preferences in your device settings; disabling may affect Service performance.
CCPA Rights (California Users): Know, delete, and opt out of processing personal data (we do not sell personal data).
6. Security
We employ reasonable administrative, technical, and physical safeguards to protect your information. No system is completely secure, so we cannot guarantee absolute protection.
7. International Transfers
Sociabl is based in Canada. Your data may be processed in Canada or other countries where we or our service providers operate. We implement safeguards to comply with applicable data protection laws.
8. Changes to This Privacy Policy
We may update this Privacy Policy. Significant changes will be communicated via in-app notifications or email, and the Last updated date will reflect the change.
9. Contact Us
For privacy questions or requests, please contact:
Sociabl Email: contact@sociabl.app
Thank you for using Sociabl. Your privacy matters to us.